Leading to unlock the creative potential of your people and teams. A practical guide to customer centric innovation that step-changes growth alongside useful tops and tools to unlock creativity and innovation in your organization. The presentation will cover how to get everyone in your organization focused on delivering against customer needs, the behaviours that greatly increase the odds of generating successful innovations tried and tested 6-step process to deliver high potential innovation to market.

Shelli Baltman is the President and Founding Partner of The Idea Suite, an Agency that unlocks the creative potential of people and businesses through innovation, and currently one of Canada’s fastest growing companies. A veteran of over 300 innovation projects, clients include Starbucks, PepsiCo, Mondelez, Verizon, and Miller Coors.