Frequently Asked Questions (FAQ’s)
What are the dates?
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2026 EO One Canada is June 11-14, 2026
What is the start time of 2026 EO One Canada?
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Official start time for 2026 EO One Canada is at 6pm local time in Cancún, on Thursday, June 11. The cocktail before the opening session will begin at 4:30pm local time.
When do activities start?
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MyEO events will kick-off on Wednesday June 10. A post-event will take place on Sunday June 14. Stay tuned for more information.
When does 2026 EO One Canada end?
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2026 EO One Canada wraps up with a social event the evening of Saturday June 13.
Can I bring a guest or my spouse to the event?
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Yes, you're welcome to bring your spouse or another guest! When registering, please include them by selecting the "Guest" option to complete their registration.
What are the registration fees and difference between a Full Conference Member/Guest pass and Limited Participation Guest pass
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The registration fee for Full Conference Members or Guest access is $2,000 USD, this includes access to all speaker sessions and evening social events.
The registration fee for a Limited Participation Guest access is $995 USD, this includes access to evening events and the SLP program. Does not include access to speaker sessions.
The registration fee for a Limited Participation Guest access is $995 USD, this includes access to evening events and the SLP program. Does not include access to speaker sessions.
Can I register my adult child (18 years and up) as a guest?
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Yes, adult children can register as a guest and fully participate in the program, as long as they meet the minimum age requirement of 18.
What can adult children expect from the Next Gen (18+) program?
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Adult children are welcome for the full conference and we are organizing their own unique activations designed to build a Beyond Borders mindset early and connect them to the EO spirit in a meaningful way. Stay tuned for more information.
Are children and families welcome, and what activities are available for them?
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Participation in the official One Canada programming is reserved for guests aged 18 and over. That said, children and families are absolutely welcome to join you and enjoy the resort experience.
The Waldorf Astoria Riviera Maya offers a Kids & Family Activities Program designed to keep families engaged and entertained on property. We’ve shared a recent example of this program, but not it can be subject to change.
The Waldorf Astoria Riviera Maya offers a Kids & Family Activities Program designed to keep families engaged and entertained on property. We’ve shared a recent example of this program, but not it can be subject to change.
What childcare services are available by the Waldorf Astoria Riviera Maya?
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Childcare services are arranged directly through the resort’s Concierge team, who work with a trusted third-party provider. Guests can contact Concierge for the most up-to-date information on availability, rates, and booking assistance. All childcare arrangements are handled by the property, and the Concierge team will be happy to assist or provide a direct connection when guests are ready to inquire.
What is the current refund policy?
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One Canada has a no refund policy. Ticket transfers are allowed on a case by case basis.
The canceling member and the replacing member will facilitate the money exchange themselves. EO will transfer the registration once notification has been received from the selling member and a registration form has been received by the purchasing member.
What if I have to cancel my trip?
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Given the unpredictability of travel, we highly recommend you purchase travel insurance. Any cancellations of flights, tickets, or hotels will not be covered by the planning committee. You may transfer your One Canada ticket to another interested attendee (subject to the rules above).
Do you offer hotel discounts?
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We offer a discounted rate with a limited number of rooms for the One Canada conference. Book your hotel reservation here.
What happens if the event sells out?
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If the event sells out, a waitlist will be available. EO will contact by priority sequence the next person on the waitlist should a spot become available.
What makes One Canada 2026 different from previous years?
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EO One Canada 2026 will be the first fully AI-led conference in EO's history.
Artificial intelligence will help connect members based on shared expertise, goals, and personal journeys making every conversation more relevant and every connection more intentional. It's a new way to learn from each other, blending technology with the human insight that defines EO.
Why is EO One Canada being held outside of Canada?
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EO Canada has a legacy of leading the way. Hosting the 2026 conference beyond our borders continues that tradition of innovation. It reflects who we are as Canadians: leaders who take walls down, build bridges, and connect with the world.
Why Cancún?
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Cancún offers the perfect mix of accessibility and inspiration.
It's a short, affordable flight from most Canadian cities and provides a setting that invites both connection and reflection. The destination was carefully chosen after comparing travel routes, costs, and experiences across multiple sun destinations. The Riviera Maya gives EO Canada the opportunity to go beyond geography while staying close enough to feel familiar.
Why the Waldorf Astoria Riviera Maya?
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The Waldorf was selected for its exclusivity and sense of place. Unlike Cancún's main hotel strip, it feels private surrounded by ocean and quiet space. The resort's boutique scale means nearly every guest will be part of EO, creating a shared environment for deeper connection. It sets the tone for the experience: elevated, inspiring, and fully immersive.
Who organizes the conference?
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The event is planned by a volunteer committee of EO Canada members representing chapters across the country. Each committee member dedicates months of time to shaping a world-class experience for the region. When you meet them in Cancún, be sure to say thank you.
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